SCET has worked with Scottish Government’s Unscheduled Care team and NHS24 to develop a Self-Help guide. The aim of the self-help guide is to make a difference to the management of those conditions that present frequently to primary and secondary care and to reduce unnecessary attendances to GPs and Emergency Departments.
The NHS Self-Help Guide has information and advice on some of the more common symptoms that people call NHS24 about. The app is very easy to use and guides you through a set of questions about your symptoms that are exactly those asked by NHS24 call-handlers. All medical information held within the app is continuously updated in real-time to align with NHS24 algorithms. The app also allows you to search for your nearest GPs, pharmacies, dentists, out-of-hours services, minor injuries units and emergency (A&E) departments within Scotland. This app provides useful information but is not a substitute for professional medical advice, diagnosis or treatment. If you think you may have a medical emergency, immediately call your doctor or dial 999.